Bounce - N - Off The Walls

 

Question: How do I make a reservation?

Answer: You can call either one of the numbers that are listed and speak to a customer service representative that will assist you.
 

Question: How far away can a unit be delivered?

Answer: We have a 60 mile delivery radius on a single unit rental.
 

Question: Can you rent more than one bounce house at one time?
Answer: Yes, you can rent more than one unit at a time and for more than one day at a time.
 

Question: How many children can be in the bounce house at one time?
 

Answer: For any unit that is larger than 15x15 it is as follows: 10 children 8 years old and under
6-8 children 9-12 years old
4-5 older teens

Question: What do I have to do to get ready for the event. 

Answer: You need to make sure that the area that you intend to use is clean and free of any debris that would cause harm to the unit. This
could include yard waste, tree limbs or animal waste just to name a few.The renter also needs to make sure that an adequate power supply
is available. If these items are not taken care of prior to the event and we are unable to set up for the event, there will NOT be a refund.

Question: What kind of power source do I need for an inflatable rental?

Answer: The minimum requirement per inflatable is an indoor/outdoor outlet that can hold
20 AMPS. If you are renting more than one unit each one has to be on its own 20
AMP breaker.


 
 

Question: How old do I need to be to make a reservation?
Answer: You have to be 21 years old to make a reservation.

Question: Do I have to have a deposit to make a reservation?
Answer: Yes, we require half of the price of the rental to hold the reservation.

Question: What forms of payments are accepted?
Answer: We accept Visa, Master Card, American Express, checks and cold hard
Cash.

Question: When is the full payment due?
Answer: The full payment for the rental is due 10 days prior to the event.

Question: Is the total payment refundable?
Answer: No, but if the event can not take place due to unforeseen circumstances
the balance can be used to book another event. (Minus the deposit)

Question: Is there a delivery charge?
Answer:           Yes, due to the ever increasing price of fuel there is a $25.00 delivery charge.

Question:        Can I pick the unit up?
Answer: No, due to the size and the specific way the units have to be set up our
                 Insurance company requires that the units be set up and taken down by
Our employees.

Question: Can I change the date of my party once I have made a reservation?
Answer: Yes, you can but there is a $25.00 charge. This is due to the loss of revenue that can occur
if you book a unit for a certain day and then other business is turned away and then you change
the day. That revenue would be lost if another booking can not be made.

Question: How many hours do I get the rental for?
Answer:         The rental is good for 6 (six) hours. If you need the rental for longer please let the 
                 customer service rep know when you call.